Help centre

How can we help?

Browse a topic, or reach us directly — we usually reply within a day.

Pair your tracker, assign a pet and get your first live location.

Create safe zones and fine-tune enter/exit notifications.

Charging tips, battery life and low-battery alerts.

Upgrade, downgrade, trials, invoices and renewals.

Track your order, delivery times and returns.

Reminders, vaccinations, weight and wellness.

Email us at pawmarkpk@gmail.com or reach us on WhatsApp and social media.